Shipping & Returns

Our Shipping Policy

All of our items are shipped from Los Angeles. 

Our handling time is usually 1 business day. For example, if your payment is cleared on Friday, we will ship on the following Monday (if Monday is a Holiday, then it will ship on Tuesday).

Orders are shipped via USPS First Class Mail or USPS Priority Mail depending on its weight and size. 

Transit time:

US contiguous states - 1~8 business days.

US non-contiguous states - 3~10 business days.

APO/FPO & US Territories - 18~32 business days.  

Canada - 5~10 business days.

Europe & Asia - 10~20 business days.

 

Our Return Policy

- If you are not happy with your order, you may return it for a refund within 30 days of the delivered date.

- We will not accept any returns after 30 days.

- Items must be in the same condition as it was received, not used or altered in any way.

- Returned items must be unworn and unwashed (free of any stains from makeup, odor, pet fur, deodorant, or wear)

- Please send back in a good packaging with a tracking number, lost packages without proof of receipt will not be given refund.

- Original shipping fees are non- refundable. 

Please feel free to ask any questions @ our toll free # 1.855.275.6526 from 8:30 am to 4:30 pm Pacific Time or email us at info@olamari.com.